Mermaid Theatre of Nova Scotia: Terms, Conditions, & Privacy Policy
Welcome to the Mermaid Theatre of Nova Scotia. By purchasing a ticket or attending an event at our venue, you agree to the following terms, conditions, and privacy policies.
1. Ticketing, Refund, and Exchange Policy
We want your experience to be seamless, but we operate under strict ticketing guidelines to support our productions and artists:
Refund Window: Ticket purchases are fully refundable up to 30 days prior to the scheduled event date.
Late Requests: Refund requests made within 30 days of the event date are strictly non-refundable.
Exchanges: All ticket sales are final regarding dates and times; tickets cannot be exchanged for different performances or events.
2. Assumption of Risk and Liability (Indemnity)
By entering the venue, patrons acknowledge and accept the inherent risks associated with attending a live public performance.
Personal Risk: You attend the Mermaid Theatre at your own risk.
Limitation of Liability: The Mermaid Theatre of Nova Scotia, its staff, performers, and affiliates are not responsible for any personal injury, medical accidents, or the loss, theft, or damage of personal property while on the theatre premises.
Indemnity: By purchasing a ticket, you agree to indemnify and hold harmless the Mermaid Theatre from any claims, damages, or expenses arising from your attendance.
3. Privacy Statement
Your privacy is important to us. We collect and protect your information in accordance with Nova Scotia's privacy standards:
Information Collection: When you purchase a ticket, we collect necessary personal details (such as your name, email, phone number, and billing information) strictly to process your transaction and communicate event updates.
Data Protection: We utilize secure, encrypted ticketing platforms to ensure your payment details remain safe. We do not sell, rent, or trade your personal information to third parties.
Communications: You may occasionally receive updates or newsletters about upcoming Mermaid Theatre events. You can opt out of these communications at any time via the "unsubscribe" link in our emails.